Shipping policy

Shipping Policy

Thank you for shopping with Chelsea Clothes. Please read our shipping policy carefully.

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if this occurs.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method. Delivery estimates begin from the date of dispatch, not the date of order.

All orders are shipped via standard delivery and arrive within 8–10 business days.

Order Tracking

Once your order has been dispatched, you will receive an email notification with a tracking number. Please allow 24–48 hours for the tracking information to update.

Customs, Duties & Taxes

Chelsea Clothes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). For EU orders, applicable duties and taxes may be collected at checkout in accordance with applicable regulations.

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery at contact@chelseaclothes.com with your order number and photos of the damage. If your package is lost in transit, please contact us and we will liaise with the carrier on your behalf.